Yousef O Maratouk, MPA

MPA | Operations, Administrative & HR Generalist | Leveraging Data-Driven Strategies to Optimize Administrative Efficiency & Employee Experience Profile Summary: A detail-oriented and process-minded professional with a Master of Public Administration (MPA) from top-ranked Rutgers University and 5+ years of experience optimizing operations and administering critical programs. I excel at translating complex needs into streamlined systems, managing high-stakes projects, and leveraging data analytics (Power BI, SaaS) to improve efficiency and reduce costs. My core strength lies in building robust operational infrastructure that supports both business objectives and team success. Core Competencies & Impact: Operations & Process Improvement: Expert in analyzing workflows and implementing new systems that enhance productivity. Proven ability to manage accredited programs for 500+ stakeholders and secure significant funding ($2M+), demonstrating meticulous project and grant management skills. HR & Administrative Excellence: Skilled in full-cycle administrative support, from developing HIPAA-compliant data systems to managing sensitive information with the highest degree of discretion. Passionate about fostering inclusive workplace cultures and improving the employee lifecycle. Data-Driven Decision Making: Utilizes Power BI and SaaS platforms to track performance metrics, identify inefficiencies, and provide actionable insights for leadership, moving beyond intuition to informed strategy. Stakeholder Engagement & Collaboration: A natural bridge-builder who mediates partnerships between diverse groups—from executives to technical teams—ensuring alignment and driving collaborative projects to completion. Professional Experience: Secured $2M+ in Grant Funding: Translated organizational needs into compelling proposals, demonstrating superior writing, financial acumen, and the ability to deliver tangible financial value. Optimized Program Operations: Directed complex programs, leveraging data analytics to streamline resources, improve participant satisfaction, and achieve key performance indicators. Built Cross-Functional Partnerships: Successfully mediated and managed partnerships between faculty and senior government leaders, showcasing advanced negotiation and stakeholder management skills critical for any corporate environment. Why I'm a Asset to Your Company: "My background in public administration is a unique strength. I am trained to manage limited resources for maximum impact, navigate complex regulatory environments, and design systems that are both efficient and equitable. I channel this skillset into action—whether it's automating workflows to free up capacity, ensuring compliance, or building the operational backbone that allows teams to thrive and companies to grow." Technical Skills: Power BI, SaaS Platform Management, Advanced Microsoft Office/Google Workspace, Project Management, Data Analysis & Visualization, HIPAA Compliance, Agile Methodologies.